Digital Literacy is the ability to use information and communication technologies to find, evaluate, create, and communicate information, requiring both cognitive and technical skills. (American Library Association)
A person with digital literacy skills:
- Possesses the variety of skills – technical and cognitive – required to find, understand, evaluate, create, and communicate digital information in a wide variety of formats;
- Is able to use diverse technologies appropriately and effectively to retrieve information, interpret results, and judge the quality of that information;
- Understands the relationship between technology, life-long learning, personal privacy, and stewardship of information;
- Uses these skills and the appropriate technology to communicate and collaborate with peers, colleagues, family, and on occasion, the general public; and
- Uses these skills to actively participate in civic society and contribute to a vibrant, informed, and engaged community.
Source: National Digital Inclusion Alliance
Digital Literacy Standards
We have partnered with Northstar Digital Literacy to provide online, self-guided assessment modules that will assess the ability of individuals to perform tasks based on these standards. Northstar's standards and modules cover the three categories below.
Digital Skills Resources
Northstar Digital Literacy
The interactive digital skills assessments on the Northstar homepage are free to complete. Self-guided online learning modules and lesson plans are accessible to subscribing Northstar locations.
Available in Spanish.
NDIA: Planning to Build a New Digital Skills Curriculum? Read This First
Includes a chart of resources with lessons and tutorials on digital skills topics that are available for free online through a variety of different programs.
Applied Digital Skills (Google)
Google offers a robust curriculum, but also extensive materials for learning to teach digital skills.
Also available in Spanish and French.
A collection of self-directed tutorials for end-users to increase their digital literacy. Developed by the Public Library Association.
DigitalLearn.org - Tools & Resources for Trainers
Developed by the Public Library Association. Includes instructor's guide, activity sheets, handouts, PowerPoint presentations, and practice files.
Digital Skills Library (EdTech Center @ World Education)
Open repository of free learning resources designed to help all adult learners develop the digital skills needed to achieve their personal, civic, educational, and career goals.
Free essential skills online lessons. Includes over 300 essential skills topics from Microsoft Office and email, to reading, math, and more. From the Goodwill Community Foundation.
Also available in Spanish.
Presents trainings on Microsoft products with clear prerequisites. Instructor materials focus on building skills as a trainer.
Seattle Digital Equity Initiative's Digital Skills Framework
Digital Skills Framework from this research report:
Wedlake, S., Lothian, K., Keyes, D., & Coward, C. (2019) Digital skill sets for diverse users: A comparison framework for curriculum and competencies. Seattle: Technology & Social Change Group, University of Washington Information School.
Senior Planet (OATS by AARP)
Live, synchronous classes for community members 60+. From Older Adults Technology Services (OATS) by AARP.
Also available in Spanish.
Web Literacy (Mozilla Foundation)
Offers lesson plans called “playlists,” including offline activities and online instruction
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